The Death Knell Still Sounding for our Malls
Thursday, 19 June 2014 18:18

The lifecycle of the American mall is still playing itself out, as we watch the once-bustling hubs either bow out of the race, or struggle to reinvent itself. Paco contributes to the conversation in The Guardian article here.

Wondering if the First Lady Gets Discounts
Thursday, 05 June 2014 14:55

Even our First Lady shops and buys on discount. Paco is quoted in a recent AP article running in the WSJ asking the question: Who pays for Mrs. Obama's clothing? Read article here.

Rude Staffers Boost Sales?
Wednesday, 14 May 2014 21:11

Does getting a cold shoulder by an associate increase my likelihood of making a purchase? How about in a big-box store versus a high-end luxury boutique? Paco weighs-in on what we say we do, and what we really do, in response to a study soon to appear in the October 2014 edition of the Journal of Consumer Research titled "Should the Devil Sell Prada? Retail Rejection Increases Aspiring Consumers' Desire for the Brand." Read the article on the's Markets Pulse stream.

Luxury Is In the Experience, Not Just the Purchase
Tuesday, 13 May 2014 20:25

What makes for a true "luxury" experience? A midtown Manhattan boutique hotel partners with the online retailer Net-A-Porter, providing personal shopping and online concierge services to a new level of luxury goods shopping. Envirosell's Gustavo Gomez contributed to Luxury Daily in a recent article on this partnership, shining light on what makes this kind of service so luxurious. "It's not only about obtaining the luxury product," Gomez says. "It is about the full experience." Read the article on

Useful Spending Tips for Retirees
Thursday, 01 May 2014 19:18

Baby boomers have started hitting official retirement age, and that can mean a major change in spending habits for a very significant population. Paco was interviewed for USA Today's recent story on retirees and money management. Read the article for useful tips, no matter what your age.

Three Dirty Little Secrets
Wednesday, 09 April 2014 16:34

After speaking at the 2014 GlobalShop last month, Paco contributes an article "Three Dirty Little Secrets" to The Robin Report, shining the light on the trouble American retail is in, and also the opportunities we need to embrace to be a player in the future of retail. From the balancing act of an under-visited big-box space vs. digital connectivity, to the forethought critical to a store design before the opening day, this insight and action has never been more relevant. Read Paco's article here.

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