Emerging Market Idiosyncrasies
Tuesday, 09 December 2014 15:38

For his column in the Robin Report, Paco discusses habits of four emerging markets and what upper-tier markets can learn from them. Read the article here.

Luxury Market Potential in Panama
Tuesday, 02 December 2014 22:56

Developers are beginning to make moves to stake a claim in Panama's untapped luxury market. Quoted in the Wall Street Journal, Paco has some words of encouragement for the developers. Read the article here.


To Be Great Again
Thursday, 23 October 2014 18:53

What will it take for department stores to thrive once more? Paco has some advice in this new article by Pete Born in a Women's Wear Daily publication. (subscription required) Download pdf here.

If I Owned a Jewelry Store...
Monday, 29 September 2014 21:03

Revolutionizing your in-store market doesn't have to cost thousands of dollars and take months of re-design. With just a few tips from a best-selling author and retail environment expert, you too can join the "staying relevant" party.  Paco's recent piece written for INDESIGN reveals how a little creative thinking and experience knowing the shopper can go a long way - in a jewelry store. Paco is the 2015 keynote speaker for the SMART Jewelry Show in Chicago. Read his article here.

Where is Your Happy? Online vs. In-Store
Monday, 15 September 2014 15:05

There are a lot of comparisons being made these days about online vs. in-store shopping and buying. Path-to-purchase research is revealing that a lot depends on so many different factors; it's not just a single "where and why do you like to shop?" question anymore. Paco speaks to this in a recent Chicago Tribune article, "Buying Online vs. in the Store". What constitutes a gratifying experience is no longer determined by whether or not we click "add to cart". Read article here.

Disruptive Innovation
Thursday, 07 August 2014 16:55

The retail world is packed with wins and misses. Mobile technology offers no exceptions. With permission from The Robin Report, read Paco's latest article, "Touch Screens: Innovation or Distraction?" which examines how opportunities to enhance the customer experience can have the best intentions, but fall short of hitting their mark. Read article here.

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