Our Services
We offer advisory services and research tools to help our clients design a better
customer experience.
Retail Insights & Strategy
Learn More ›Customer Experience Analysis
Learn More ›Shopper Journey Mapping
Learn More ›Store Design & Prototype Testing
Learn More ›Category Management & CPG Insights
Learn More ›Signage & Menu Board Optimization
Learn More ›Omni-channel & Path to Purchase Research
Learn More ›Design & Concept Review
Learn More ›Online to Brick & Mortar Transition
Learn More ›Advisory Services
Learn More ›Web CX
Learn More ›our industry experience
We apply our approach across physically built and digital environments:
Retail
Over the years we have completed thousands of research studies in all types of retail spaces – physical and digital. We provide tailored solutions that can be adjusted to any scale or setting.
- Luxury
- Discount
- Grocery
- Children & Toys
- Mass
- Club
- Footwear
- Bookstores
- C-stores & Gas Stations
- Health & Beauty
- Home Goods
- Eyewear
- Jewelry
- Specialty
- Pet
- Sports Apparel
- Technology & Electronics
- Wireless
- Automotive
- Home Improvement
Food Service
Envirosell has a long history in the food service industry and can support all aspects of the customer experience. We use data to quantify how different touchpoints affect the experience. Our research centers on signage and menu board optimization, layout and seating design, operations, and more.
- Quick Service
- Casual
- Cafeteria + Food Hall
- Bars
Public spaces
Envirosell grew out of the tradition of urban planning and public space assessment. We continue to apply our philosophy across public and semi-private spaces, assessing all aspects of the visitor experience, including navigation and wayfinding, layout considerations, staff behavior, etc.
- Museums
- Libraries
- Government
- Airports
- Train Stations
- Bus Depots
- Experiential Events
Banking & Financial Services
Envirosell has worked with leading financial institutions, as well as regional credit unions, over several decades in development and branch design iterations. Our research has been critical in guiding our clients through this transition and optimizing the use of branch assets.
Healthcare
The healthcare experience isn’t always great. We apply Envirosell research tools and retail thinking to identify gaps and lapses in care and reimagine healthcare experiences.
Hospitality
We apply our tools and philosophy to break down the stages of any hospitality journey to identify pain points and opportunities for improvement. We help brands understand how their spaces are experienced from the customer point of view.
- Hotels
- Casinos
- Cruise Ships
- Campgrounds
- Travel Agenices
- Sports
- Event Venues
Workplace
We have worked with numerous real estate companies and corporate campuses to better understand how their spaces work and provide guidance for elevating the employee experience and increasing efficiency.
case studies
For examples and case studies for your industry and goals, please contact us at: