Our Services

We offer advisory services and research tools to help our clients design a better
customer experience.

Retail Insights & Strategy

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Customer Experience Analysis

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Shopper Journey Mapping

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Store Design & Prototype Testing

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Category Management & CPG Insights

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Signage & Menu Board Optimization

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Omni-channel & Path to Purchase Research

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Design & Concept Review

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Online to Brick & Mortar Transition

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Advisory Services

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our industry experience

We apply our approach across physically built and digital environments:


Over the years we have completed thousands of research studies in all types of retail spaces – physical and digital. We provide tailored solutions that can be adjusted to any scale or setting.

Food Service

Envirosell has a long history in the food service industry and can support all aspects of the customer experience. We use data to quantify how different touchpoints affect the experience. Our research centers on signage and menu board optimization, layout and seating design, operations, and more.

Public spaces

Envirosell grew out of the tradition of urban planning and public space assessment. We continue to apply our philosophy across public and semi-private spaces, assessing all aspects of the visitor experience, including navigation and wayfinding, layout considerations, staff behavior, etc.

Banking & Financial Services

Envirosell has worked with leading financial institutions, as well as regional credit unions, over several decades in development and branch design iterations. Our research has been critical in guiding our clients through this transition and optimizing the use of branch assets.


The healthcare experience isn’t always great. We apply Envirosell research tools and retail thinking to identify gaps and lapses in care and reimagine healthcare experiences.


We apply our tools and philosophy to break down the stages of any hospitality journey to identify pain points and opportunities for improvement. We help brands understand how their spaces are experienced from the customer point of view.


We have worked with numerous real estate companies and corporate campuses to better understand how their spaces work and provide guidance for elevating the employee experience and increasing efficiency.

case studies

For examples and case studies for your industry and goals, please contact us at: